Right now I am sitting in a jungle camp site in Thailand (I kid you not) with 3G on my phone and 6Meg wireless running through the camp. Already this morning I have looked at my emails through Gmail, I checked out Facebook for 5 minutes, I checked my bank accounts, I accepted 11 new LinkedIN connection requests, I had a look on our online community to see of the client chatter and I looked at the daily report on the key metrics of my business. About 10 minutes of total ‘checking what is going on in my world’ time.
The daily report is automatically generated through our CRM program (www.salesforce.com) and we customise the main report every quarter in line with our quarterly theme. I can see the critical results of what we are focusing on right now. Event numbers, campaign results, client numbers, revenue & profit etc.
With everything on the ‘cloud’ you truly can run a business from anywhere in the world. I can see what it happening as it happens and respond accordingly. I don’t have to wait for the next meeting to jump on something I can see as a trend right now. I don’t have to wait for a lengthy report to tell me what an automated report can tell me.
I have team members in Brisbane, Darwin, Manila, Delhi and Vancouver. I have clients who use our software in 8 countries. How could you manage that with old technology systems on a hard drive or server? Well you can but it is very expensive and very slow.
It’s business real time. It’s a connected world. It’s exciting. It’s now time for a coffee then Elephant rides and Tiger cuddling later in the day. Stay tuned.