Accountants Benchmark Report – now open

In 2013 over 540 firms participated in our annual benchmark report, making it the  largest benchmarking report of its kind. Open to all Accounting firms globally the report anonymously measures firms against others in the industry. Firms are invited to input their data into the online system up until the 15th of February cut-off date. The benchmark reporting system captures data such as firm size, number…

My Goal Achievement Process

Happy new year! At this time of year there is a lot of conversation on social media platforms regarding ‘new years resolutions’ and ‘goal setting’ but very little on the process of achieving the goals. So I thought I would give you in detail my goal achievement process. Let me just start by saying that…

Client Retention

As cloud technology, commoditisation of compliance and social change takes hold there will be an issue of client retention on the horizon. Most Accounting firms have very high client retention. I would argue that this is because of ‘financial intimacy’. You know things about your clients that very few do. Focusing on client retention is…